If you have a GN4 related problem, read this first. This chapter explains how to try the self-help, and how to write an effective problem report.

WHAT TO CHECK FIRST?

What to check first?

ABOUT SELF-HELP

Can YOU solve your problem without us?  

Simple solutions for apparently complex problems

ABOUT WRITING PROBLEM REPORTS

Where to send problem reports and questions?

What a fully effective problem report needs to contain?

What we need to know about your system?

What we need to know about your problem?

What data we do expect from you?

Sending User-mode dumps

Examples of problem reports

Problem impacts

VARIOUS

Troubleshooting localized versions