You can configure GN4 to log error reporting (system exceptions) in a local file.

The log files are created in the current temporary folder and the file name is GN4_[appname]_YYYMMDD.log (for example, GN4_Fred4_20110701.log).

So, if exceptions occur, a log file is created at day, for each used application.

A. Enable local error reporting for a single client compyter

Start the application with the /logExceptions option (for example, Fred4.exe /logExceptions). The best is to put it in a Windows shortcut.

Note: this cannot be applied to GN4 when started through ClickOnce. In such case, use the solution B.

B. Enable local error reporting for all client computers

Set the option in the ..\config\Global\GlobalConfig.xml configuration file as the Boolean attribute named ClientLogExceptions.

Example:

<GlobalConfig 

 xmlns:xsd="http://www.w3.org/2001/XMLSchema" 

 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" 

 CompletionTime="04:00:00" 

 StartDayTime="00:00:00" 

 ClientItemsPerPage="50" 

 xmlns="http://www.teradp.com/schemas/GN4/1/LoginContext.xsd"

 ClientLogExceptions="true"

>