Prerequisites are typically available as links on the ClickOnce access page.

Here's the description of prerequisites that need to be installed on a computer before you can run GN4 client applications:

Description

Installer

Microsoft .NET FrameWork 4.5.1 (recommended) or 4.0 for all OS.

Notes

For all platforms, we recommend that you upgrade to the latest Windows Service Pack and critical updates available from the Windows Update Web site to ensure the best compatibility and security. Installation of the latest Windows Service Pack may be required on some operating systems.

Framework 4.5 is preinstalled on Windows 8, Windows Server 2012 and when installing Visual Studio 2012.

.NET Framework 4.5.1 is available for download from the Microsoft Web site.

If installing Framework 4.0, use package .NET 4.0 FullProfile (and not Client Profile) at least for the server part of GN4 1.6. If using the .NET 4.5 instead, there is no distinction between .NET Client and Full.

Link to Framework 4.5:

http://www.microsoft.com/en-us/download/details.aspx?id=30653

 

Link to Framework 4:

http://www.microsoft.com/download/en/details.aspx?id=17851

Web Service Enhancements (WSE) 3.0 for Microsoft .NET Redistributable Runtime. Select Runtime when installing.

http://www.microsoft.com/downloads/info.aspx?na=41&srcfamilyid=018a09fd-3a74-43c5-8ec1-8d789091255d&srcdisplaylang=en&u=http%3a%2f%2fdownload.microsoft.com%2fdownload%2f5%2f5%2f1%2f5511bfc6-e52f-4db0-bafb-fd5dcb91eff0%2fMicrosoft%20WSE%203.0.msi

Microsoft Visual C++ Redistributable Package

See below.

Microsoft Visual C++ Redistributable Package

The required version of the Microsoft Visual C++ Redistributable Package depends on the version of the GN4 software and the OS (64-bit or 32-bit) on your computer:

Description

Installer

Size

GN4 version 2.0 or newer, 32-bit OS

Visual Studio 2012 Redistributable Runtime- 32bit.

http://www.microsoft.com/en-us/download/details.aspx?id=30679

4 Mb

GN4 version 2.0 or newer, 64-bit OS

Visual Studio 2012 Redistributable Runtime- 64bit.

http://www.microsoft.com/en-us/download/details.aspx?id=30679

5 Mb

GN4 previous versions

Microsoft Visual C++ 2010 Redistributable Package (x86) or (x64)

vcredist_x86.exe

vcredist_x64.exe

 

Should the GN4 still fail to start, install both Microsoft Visual C++ Redistributable Package 2012 and 2010.

Note: you need to be an administrator of the machine to install those prerequisites.

See also

Install GN4 client Web preview emulation