Colors troubleshooting and FAQ

Build 1501 on 14/Nov/2017  This topic last edited on: 24/Oct/2016, at 18:16

hmtoggle_plus1Q: Where can I add permanent colors to the list?

A: In Fred4, on the Pages main tab, on the Edit menu, select Color settings. Alternatively, in EdAdmin4, under Editorial Configuration, click Typographies, double-click a typography, click Edit under Colors.
hmtoggle_plus1Q: May I delete an existing color from the list?

A: Yes you can, if you are sure that it was not used for any object. See also notes in Deleting a permanent color.
hmtoggle_plus1Q: May I rename an existing permanent color?

A: Yes you can, having in mind the following: if you rename a permanent color "X" that has been used on objects in production in color "Z", all the objects that were colored by "X", will be filled by "Z" (they won't change their look and feel, but only the color name), but all the texts using the color "X" in tags will cause justification error, unless you create a new color and give it the name "X".
hmtoggle_plus1Q: The order of colors in my list is wrong, how can I fix it?

A: In Fred4, on the Options menu, select Colors, and then drag colors where you want. Pay special attention to C,M,Y and K colors. Ensure that C,M,Y and K colors appear in that very order in your color list, or drag them to restore such order.
Click to toggle expandQ: Colors appear as white rectangles

1.The color profile is not assigned to a color table. See Assign color profile to colors.

2.The assigned color profile is not installed on all GN4 workstations. See Installing color profiles.
hmtoggle_plus1Q: Where can I add quick colors?

A: On the Pages main tab of Fred4, click the color icon on the Area/Image colors, or on the Rules & Dashes palette, and then enter the color data.
hmtoggle_plus1Q: When I click the color icon in palettes to add a quick color, nothing happens or there's a warning displayed 'Insufficent privileges to use direct CMYK colors'.

A: You might not have permission to add quick colors. Contact System Administrator, or in the EdAdmin4 (Shell > Users & Groups > [your_group] > Edit > Options), select Use direct CMYK colors.
hmtoggle_plus1Q: When I change color profile assigned to the color list, all colors change their appearance?

A: This is an expected behavior. Select the color profile suitable for the intended print device.
hmtoggle_plus1Q: When I want to print a page in color separation, Fred warns me that the page is not a color page and doesn't print.

A: This means that the color property was not set for this page. Pages are set as color or b/w in Fred4. B/w pages cannot be printed with printing configurations, which are set to separate. If you want to print that page in color separation, close it, set it as color in Fred4, and then retry printing.
hmtoggle_plus1Q: Grayscale (black and white) or monochrome photos separate, and appear on all 4 plates.

A: When saving a grayscale or monochrome photo as EPS from Photoshop, and the option "Postscript color management" is checked under EPS Options, if there is any color element on the page, and separations are sent from Fred4, the BW photos will separate, and appear on all 4 plates. If there is no other color element on the page, and separations are sent, the photos do not separate. Do not select Postscript color management when saving grayscale or monochrome image from Photoshop.