If you encounter the problem with the license command of srv4, which connects to the licenses.teradp.com, because of ISA Proxy requiring authentication, try this workaround:

1. Set the proxy settings in the Internet Explorer.

2. Verify that you can browse the Internet from the browser.

3. Open the command prompt as administrator and run:

netsh winhttp import proxy source=ie

Check the connectivity launching again srv4 licence command.

Note

Restart IIS to enable GN4 Web interface to use the new proxy. After this change, GN4 browser will keep alive the license.