Unable to load the XML schema, error 'item1' (ERR0145)

Build 1501 on 14/Nov/2017  This topic last edited on: 17/Mar/2016, at 16:50

This severe error occurs when GN4 discovers a problem when loading a schema.

The details of the problem are in 'item1'.

Click to toggle expand item1 = 'Data at the root level is invalid. Line 1, position 1.'

This error may be caused by various malfunctioning.

1.If the error appears after someone reloaded the XML schema: it is likely that the new loaded schema has syntax or other errors. Normally, the errors are displayed also in the command prompt window when reloading schema. SOLUTION: reload the correct schema.

2.If the error appears when attempting to run client applications and XML the schema was not modified/reloaded: Client applications load the schema from the server only on the first launch and then store it in the Windows cache. The problem is typically related to specific computers and not to all users.

To correct this error

1.Open the related schema, locate the error position and then find out what's wrong with its definition. Correct the problem and then reload the schema. The users need to restart their GN4.

2.Clear the Windows cache on the local computer. You can install and run the Fiddler Web Debugger, and then on the Tools menu, click Clear WinINET Cache.