Troubleshooting purging
Contents
If purging does not work
First, check if there are deleted objects and when they're supposed to be purged.
To know exactly when a deleted element will be purged you can check the gn_SpikedTable: in the column gn_PurgeTime there should be the date/time for the purge operation.
Check also the settings in the Back4 configuration of the Clean-up tab.
PROBLEM This Back4 configuration defined purge delay od 2 days:
srv4 purge with parameter to delete all older than 2 days deletes permanently all items, but Back4 does not. CHECKS TO DO If some articles are not purged, although they are in the folder that has an expirationRule, perform following checks: 1.Run srv4 cleanup and see if there are errors (srv4 cleanup should apply expiration rules). 2.Check if the ids of the old articles (those expected to be spiked but are not) are found in the gn_ExpirationTable. If they are there, check the dates. If they are not, it means that the expiration rule doesn't even start. In that case, try to put article, instead of folderObject in the expiration rule. |
PROBLEM We are having problems purging editorial elements deleted from editions - the content is not purged For example, the Fotos folder is assigned to the partition named Delete 7:
The partition Delete 7 is attached to the expiration rule Editorial Images:
For purge we use: To list content to be purged: www.grupoeditorialmetro.com/int/do.ashx?Cmd=Purge&Since=8.00:00&List= To purge content: www.grupoeditorialmetro.com/int/do.ashx?Cmd=Purge&Since=8.00:00 SOLUTION WORK IN PROGRESS |
To make sure to purge an article, add the following to the expiration: -extend master.editionRef,page.editionRef,extDoc.editionRef,pageLayer.pages,txtGeometry.txtRef,txtGeometry.jumps -extendunref linkObject.pageLayers.editionRef,linkObject.pageLayers.pageRef,linkObject.pageLayers.layerRef,pageLayer.txtGeos,pubDest.objs -unref linkObject.assigns,extDoc.articles -recurse |
Add the following to the expiration: -unref photoCaption.ref |