Because of a APDFL bug, in situations when ParseAPDFL uses Adobe DLL to transform Adobe objects (mainly ps/eps), a parameter that handles transparency quality doesn't work well on any value lower than 100, when a page contains PDFs and your print preset enabled Resample All. For example, when the transparency quality is set to 99 or lower, the whole document is rasterized, causing print output with ghost artifacts.

In the versions prior to 2.3, the predefined value was 80. In version 2.3 or newer, the predefined value is 100. This applies only one the new presets.

For the existing print presets, export them to XML, change the value from 80 to 100 and then reimport them back to system. Use cmd4 or EdAdmin4.

To fix all print presets at once from EdAdmin4

1.Run EdAdmin4, and then on the Editorial Configuration section, click Print Presets.

2.Select all print presets, and then on the Action menu, click Export.

3.Select the folder and enter the name for the exported file, and then click OK. The size of the file is about 10Kb per preset, therefore, about 400kb for 40 presets.

4.Open the file in an XML editor, e.g. Notepad++, and then replace all the occurrences of the line:

<KeyValue key="PS_transparencyQuality" value="80" />

with this line:

<KeyValue key="PS_transparencyQuality" value="100" />

There will be one such line in each preset.

5.Save the modified file.

6.Return to EdAdmin4, and then on the Action menu, click Import.

7.Select the file you exported, and then click OK

8.When prompted, confirm you want to replace,by clicking Yes.

9.Wait until the import finishes (5-20 seconds). The Report is displayed, containing the list of successfully modified object(s) IDs.