The reasons why no content gets displayed in a listing may be caused by a procedural error, by a configuration problem, or by a bug.

Procedural error

•You are searching on the wrong place:

a/ Example 1: you're in the Articles navigator on the Articles main tab, but expecting to display images - it won't work, as that specialized navigator displays only articles.

b/ Example 2: you're in the Wires navigator on the Pages main tab, but expecting to display editorial images - it won't work, as that filteres navigator displays only content stored in folders marked as Wires folder kind.

•The search criteria is wrong: you're searching for something that does not exist in the database.

•You have no permissions to display the content in the folder(s) where it currently resides.

Configuration problem

•The items may not have the folderKind attribute correctly set. In that case, you need to perform the recompute, as:

cmd4 recompute -conditions search_folderObject.xml -srvname nnnn -UserName xxxx -Password yyyy 

where nnnn is the name of the connection, e.g. rel6, xxxx is the user name to connect to the GN4 system, and yyyy the password.

Find the search_folderObject.xml in config\Global\GN4\search_folderObjects.xml.

The above may lead to display only few items in the listing (the ones that have the attribute set correctly).

Indexing problem

•Items may be indexed wrongly, or the index server may have issues.

•Back4 is not running, so the new uploaded content is not indexed.

Bug?

If nothing of the above applies, it might be a bug. Report it as instructed in Where to send problem reports?